Unfortunately Smiles cannot be moved between accounts, they are only valid on the account they were earned on. But our customer service team would be happy to assist you with possibly changing the e-mail address on your account. Speak to them in the help section of your App or here: www.theentertainerme.com - they are there available 24 hours a day.
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My paid Membership has expired – what happens to my Smiles?
If your Membership lapses your Smiles will no longer be valid...
How do I earn Smiles?
Smiles are our loyalty points. Smiles are earned by redeeming offers...
How long are Smiles valid?
Smiles are valid for 13 months from the date they are...
Can I cancel a pinged offer?
Yes, you can; if the person you pinged the offer to...
Can I ping Express offers?
Express offers are not available to be pinged.
Can we buy back Delivery offers using Smiles?
Absolutely! Members can buy back one offer per merchant per year...
