Smiles are our loyalty points. Smiles are earned by redeeming offers in your App; each offer has an estimated saving on it. This is the number of smiles you will earn redeeming that offer.
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My paid Membership has expired – what happens to my Smiles?
If your Membership lapses your Smiles will no longer be valid...
Can I transfer my Smiles to another account?
Unfortunately Smiles cannot be moved between accounts, they are only valid...
How long are Smiles valid?
Smiles are valid for 13 months from the date they are...
Can I cancel a pinged offer?
Yes, you can; if the person you pinged the offer to...
Can I ping Express offers?
Express offers are not available to be pinged.
Can we buy back Delivery offers using Smiles?
Absolutely! Members can buy back one offer per merchant per year...
