If your Membership lapses your Smiles will no longer be valid once your paid membership has expired and therefore cannot be carried over.
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Can I cancel my ENTERTAINER Membership within the first 30 days?
Yes, all Members (excluding ENTERTAINER Elite and Smart members) have the...
How can I change, exchange or refund my order?
If you’ve made a mistake with your order, don’t worry; assistance...
Can I pay in installments?
Yes, but only in the UAE and Singapore. In the UAE,...
How long are ENTERTAINER products valid for?
Our products are valid annually from the 2nd of January to...
How do I cancel my auto-renew?
You can cancel your membership and the auto renewal payment cycle...
What is the validity of Pinged offers?
Pinged offers are valid until the sender’s membership expires.
