Why are there locked offers in my App?

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Everyone locks their valuable treasures and prized possessions away, and we’re no different.

You may not be able to access certain offers for one of these reasons:


  • You have not purchased a product yet. To enjoy all of the hidden gems of the App, you have to unlock the offers by purchasing an ENTERTAINER product.
  • After buying a new product, the offers may be locked until they become valid in January.
  • In some countries like the UAE, you’re spoilt for choice as you have multiple products to choose from. This could be why you still see locked Offers because they belong to another product which hasn’t been bought yet. Just select the locked offer and take a look at what product it belongs to.
  • At times, monthly offers are loaded a few days in advance and will appear as locked offers until they become valid.

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