I purchased a product in a retail store, but I don’t have a VIP Key?

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The VIP Key is the final piece to getting your App going and bringing your offers to life. If for some reason, you can’t find your key, here are a few ways you could solve the problem:

  • Check your receipt, it may be printed on there.
  • Your VIP Key is printed on the scratch card found inside the product pouch.
  • If neither of the above solve your problem, go back to the store you bought the product from and they should be able to give you a new key.

If you run into any trouble, we are happy to help, so feel free to get in touch with us. Chat to us live from the help section in our App or via www.theentertainerme.com

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