Once an order is placed the payment card is pre-authorized for the total cost of the order. If the order is not successful, the payment will not be taken from your card. In some countries, your bank will alert you via SMS that a charge has been made on your card.
Related Articles

Can family members I share my ENTERTAINER App with view my payment details?
Security is essential, so if you are sharing your account with...
24 Mar, 2020
-1
3498

My order is late who do I call?
If your order is late and you cannot track it, please...
24 Mar, 2020
-52
9003

Why can’t I track my order live?
Merchants using our bikes are tracked live on the ENTERTAINER App....
24 Mar, 2020
-3
3126

How do I know which merchants have live tracking?
For the merchants who do not have their own bike, you...
24 Mar, 2020
0
3229

My 2-for-1 Offers have not been applied to my bill. Why?
If the Offer has not been applied to your order, this...
24 Mar, 2020
-5
3128

Why are the buy one get one free Delivery Offers locked?
To access our buy one get one free delivery Offers, you...
24 Mar, 2020
-8
3846