If you face issues placing an order using Atome, it could be due to one of the following reasons:
- Ensure you are logged into the ENTERTAINER app with the same email you used when ordering.
- Check that the ENTERTAINER offers you are using are part of your purchased product.
- You may have received your order confirmation via email. Check for an email if it is not reflecting in your app account.
Still facing issues? Contact our team at [email protected] with your order number and email ID.