While we all enjoy a game of ping-pong, our Pings only go one way. You cannot send an offer back to the sender or to another ENTERTAINER account once it’s been accepted. The offer will remain in the recipient’s account until it expires.
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My paid Membership has expired – what happens to my Smiles?
If your Membership lapses your Smiles will no longer be valid...
Can I transfer my Smiles to another account?
Unfortunately Smiles cannot be moved between accounts, they are only valid...
How do I earn Smiles?
Smiles are our loyalty points. Smiles are earned by redeeming offers...
How long are Smiles valid?
Smiles are valid for 13 months from the date they are...
Can I cancel a pinged offer?
Yes, you can; if the person you pinged the offer to...
Can I ping Express offers?
Express offers are not available to be pinged.
