25% off on the total bill offer – How does it work?

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Is the 25% off on the total bill offer available in all products?

The 25% off on the total bill offer is available in all our products except Malta, Cyprus, and Qatar.

How do I access the 25% off on the total bill offer?

Choose a merchant in the Food & Drink category on your app. If the merchant has a 25% off on the total bill offer, it will appear for you to redeem.

You can also look out for the 25% off on the total bill icon on the home screen under ‘Popular’.

Why is the 25% off on the total bill offer not appearing?

If a merchant has not signed up to offer 25% off on the total bill, then the offer will not be available when you view their offers in the app.

Can I use the 25% off on the total bill offer on the whole bill?

Sure, you can. This offer can be used on the full bill including starters, appetizers, salads and drinks. NOTE: It’s  valid on full priced items only and not on any discounts such as happy hours.

How many times can I use the 25% off on the total bill offer?

The 25% off on the total bill offer is non-depleting and can be used up to 4 times a day.

Can I use the 25% off on the total bill offer on my own?

Yes, you can. This offer is designed for solo and group diners.

Is there a minimum spend to use the 25% off on the total bill offer?

No, there’s no minimum spend.

Is there a maximum discount I can receive when using 25% off on the total bill offer?

In some markets/products, there might be a maximum discount. This will be clearly stated on the offers when you open them.

How many people can be present to use the 25% off on the total bill offer?

In most cases, there’s no limit on the number of people that can be present EXCEPT in the UK, where the maximum people that can be present to use a 25% off on the total bill offer is 8.

Can I use a 25% off on the total bill offer and a Buy One Get One Free offer at the same time?

We want our customers to save as much as possible, but only one offer can be used per bill. It’s best to work out which of the offers will give you a bigger discount.

Can the 25% off on the total bill offer be pinged?

These offers cannot be pinged as they are non-depleting offers.

Do all merchants have Buy One Get One Free and 25% off on the total bill offers?

In most parts, merchants will have 3 x Buy One Get One Free offers and 1 x 25% off on the total bill offer listed. However, in Hong Kong and the UK, some merchants may opt to either Buy One Get One Free or 25% off on the total bill and not both.

Can I buy back the 25% off on the total bill offer using Smiles?

As this is a non-depleting offer, you won’t be given the option to buy it back.

Do I earn Smiles when using the 25% offer? 

Yes, you will. The Smiles earned are mentioned on each voucher.

Will family members have access to the 25% off on the total bill offer?

Yes. All family members that you have added to your account can redeem the offers as well. NOTE: you all share the same allocation. So, if you have 4 family members sharing an account and use 1 voucher each on the same day, you’ve already maxed all 4 of your account’s allotted vouchers for that day.

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