Smiles are valid for 13 months from the date they are added to your ENTERTAINER account. If you don’t renew your Membership, Smiles will expire when your Membership expires. Expired Smiles cannot be reinstated, so make sure to use them. You can check your Smiles’ expiration date in your App’s Smiles tab.
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My paid Membership has expired – what happens to my Smiles?
If your Membership lapses your Smiles will no longer be valid...
Can I transfer my Smiles to another account?
Unfortunately Smiles cannot be moved between accounts, they are only valid...
How do I earn Smiles?
Smiles are our loyalty points. Smiles are earned by redeeming offers...
Can I cancel a pinged offer?
Yes, you can; if the person you pinged the offer to...
Can I ping Express offers?
Express offers are not available to be pinged.
Can we buy back Delivery offers using Smiles?
Absolutely! Members can buy back one offer per merchant per year...
