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KNOWLEDGE

BASE

BASE

KNOWLEDGE

  1. Home
  2. FAQs
  3. Family Accounts

Family Accounts

21 Articles

As a Secondary Member, can I receive and/or send Pings?

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If I leave my family, can I take my Pings & Smiles I’ve earned with me?

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Do both Primary Members and Secondary Members receive Happy Birthday offers?

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If I leave my family, can I take my Badges & Levels with me?

  • -6
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As a Secondary Member, are there any restrictions on what features or offers I can use in the App?

  • 8
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Is it possible for me and one of my ENTERTAINER family members to use the App/redeem offers at the same time?

  • 13
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How do I know that I have been invited to join an ENTERTAINER family?

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Can I be part of more than one ENTERTAINER family?

  • -7
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What do I do if I send an invite to the wrong email address?

  • -2
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Should an invitation be rejected, will that spot be freed up?

  • -3
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