How to Guides

How to Redeem

Making a redemption through your App is as easy as 1, 2, 3! Here’s...

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Ping Offers

Ever wished you could tear an offer from your phone and send it to...

324   40405 

Rules of Use & Restrictions

We want happy customers, so it’s important that you have a clear understanding of...

105   18851 

Search & Filter Offers

Discovery is one of the best things about the ENTERTAINER App. Thanks to our...

43   14375 

Family Accounts

Ever wished you could share your ENTERTAINER offers with others, without having to tell...

59   13723 

Monthly Member Offers

Monthly member offers are a little bonus for App users; from us to you....

193   13670 

Recent Articles

How do I modify/change my reservation?

How do I modify/change my reservation?

It's not possible to make any changes to your booking. This includes actions like changing stay date, guest name or email address. Please cancel your existing booking and make a new
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How long does it take to receive my cancellation refund?

How long does it take to receive my cancellation refund?

Depending on your card issuer, it may take up to 10 -14 business days for a refund to appear on your credit card statement. We will process your refund to
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What is the ENTERTAINER travel cancellation policy?

What is the ENTERTAINER travel cancellation policy?

Your booking will either include free cancellation, non-refundable or partially refundable, displayed during the check out process and in the booking confirmation. Be sure to check if any cancellation charges will
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What do I do if the hotel cannot find my booking?

What do I do if the hotel cannot find my booking?

Before arriving at the property It can sometimes take up to 48 hours to receive your reservation confirmation details. If you have not received your email after that or scheduled your
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