It's not possible to make any changes to your booking. This includes actions like changing stay date, guest name or email address.
Please cancel your existing booking and make a new
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KNOWLEDGE
BASE
BASE
KNOWLEDGE
How to Guides
How to Redeem
Making a redemption through your App is as easy as 1, 2, 3! Here’s...
Ping Offers
Ever wished you could tear an offer from your phone and send it to...
Rules of Use & Restrictions
We want happy customers, so it’s important that you have a clear understanding of...
Search & Filter Offers
Discovery is one of the best things about the ENTERTAINER App. Thanks to our...
Family Accounts
Ever wished you could share your ENTERTAINER offers with others, without having to tell...
Monthly Member Offers
Monthly member offers are a little bonus for App users; from us to you....
Recent Articles
How long does it take to receive my cancellation refund?
Depending on your card issuer, it may take up to 10 -14 business days for a refund to appear on your credit card statement. We will process your refund to
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What is the ENTERTAINER travel cancellation policy?
Your booking will either include free cancellation, non-refundable or partially refundable, displayed during the check out process and in the booking confirmation.
Be sure to check if any cancellation charges will
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What do I do if the hotel cannot find my booking?
Before arriving at the property
It can sometimes take up to 48 hours to receive your reservation confirmation details. If you have not received your email after that or scheduled your
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