I have not received the e-mail verification, what should I do?

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There’s no need to panic. If you are in the App, please follow these steps:

  • Click on the “Profile” icon
  • Navigate to the “Preferences”
  • View which e-mail address you have registered with
  • If the e-mail address is wrong, select the “Help & Live Chat” option from the list
  • Communicate with the Live Chat and ask them to update your e-mail address
  • You will receive the new verification e-mail to verify your e-mail ID

This is only valid for the first 24 hours after registration.

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