If invited to an ENTERTAINER family, you’ll get an email and in-app notification. The invitation can be found in your ’Profile’ or ’Pending Invites’ under ’Preferences’. You can only belong to one family, but if you’re a Secondary Member and want to switch families, you can do so by clicking ’My Family’ and then ’Leave the Family’.
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What are ENTERTAINER family accounts?
The ENTERTAINER Family Accounts allows an active Member (Primary Member) to...
As a Secondary Member, can I receive and/or send Pings?
You can send and receive Pings using your registered ENTERTAINER email,...
If I leave my family, can I take my Pings & Smiles I’ve earned with me?
Smiles and Pings are associated with an account, not an individual...
If I leave my family, can I take my Badges & Levels with me?
Yes, you may take both with you.
As a Secondary Member, are there any restrictions on what features or offers I can use in the App?
You can use the App in the same way as the...
Is it possible for me and one of my ENTERTAINER Family Members to use the App/redeem offers at the same time?
Yes, your offers are updated in real-time, allowing you to monitor...
